Getting Started

• Is this firm CME Clearing House-guaranteed?

• For traders who want to trade directly—what front-end systems does your firm support? (CME Globex Trader®, any ISV front-ends?)
• Do you have a front-end that I can trade CME® Globex® products through? Is it CME-certified?
• Is the front-end connected via the Internet or a direct line, such as a DSL, T1 or cable?
• What are the computer system requirements?
• Do you have a technical support phone line for customers? What hours is it available?
• Is there another method of order entry and execution (such as a telephone backup)?
• What other features are offered with the front-end, such as charting tools and depth of market? Are these at an additional cost?

• Are there additional costs involved with a phone order?
• What is the total fee for a round-turn (entry and exit) trade per unit?
• Are there any other fees that I will incur, including potential fees for trading at more than one exchange?
• What amount do I need to deposit to open an account? How many contracts will that amount allow me to trade on GLOBEX?
• What is the minimum account size the firm is willing to accept?
• Who receives the interest on my funds?

• What are the performance bond requirements? Are they different for trades held overnight?

• How will I receive my statement?
• How are disputed orders handled?

• Does the broker have knowledge of the fundamental and technical factors affecting the currency futures markets?
• If you are working with a full service broker, what is his or her track record?